Hochschule Düsseldorf
University of Applied Sciences

Coronavirus – FAQ

HSD > Coronavirus > Overview

​​​​​​This web page serves as a platform for the Board of Management of Hochschule Düsseldorf – University of Applied Sciences to advise all members of the university of current measures and information related to the coronavirus pandemic. Studying, teaching and working at HSD is currently affected by a large number of federal and state regulations that are reified by the university where necessary. They all aim to ensure the greatest possible protection against an infection with the virus while facilitating studying, teaching and research as well as administration as much as possible for everyone.

The FAQ and explanations on this page are updated regularly.

The Board of Management calls upon all members of the university to handle the situation responsibly and be considerate of one another.

If you have any questions that have not been answered by this web page, please feel free to contact us via info.corona@hs-duesseldorf.de.
    
For information regarding the handling of personal data in accordance with the requirements of the GDPR (available in German only)​, please click here​.
 

The link below takes you to an MS Excel sheet on HSD’s intranet showing the room capacities applicable for the winter semester:
http://intern.fh-duesseldorf.de/a_startseite​

General information

Is it still mandatory to wear a mask at HSD?
(last updated: 4 April 202)

Yes. You are required to wear a medical face mask or an FFP2 mask inside all university facilities.

You do not need to wear a mask

  • ​while teaching, giving a presentation or contributing to a discussion in class, provided that you keep a minimum distance of 1.5 metres to other people.

  • when eating or drinking something.

  • when speaking with someone who is deaf or hearing-impaired.

  • if you need to take it off for physical exercise; the person in charge of the relevant course or event makes the decision on whether or not this is the case.

  • if you need to take it off to make music (singing/playing wind instruments); the person in charge of the relevant course or event makes the decision on whether or not this is the case.
  • if you are unable to wear it for medical reasons, which must be proven upon request, e.g. by presenting a valid medical certificate. ​
Children until the age of six do not need to wear a mask.
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For students: What do I need to do if I have been infected or suspect to have been infected with COVID-19?
(last updated: 4 April 2022)

If you suspect an infection, please contact the person responsible for your course or the respective member of the teaching staff.
Do not enter the university. Do not attend any courses. You are not allowed to move around the HSD campus.

Contact a doctor by telephone.

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For teaching staff: What do I have to do if a student reports their COVID-19 infection or suspected COVID-19 infection to me?
(last updated: 4 April 2022)

Please do not allow them to attend your course. The person is not permitted to enter the university facilities.

Advise the person to contact a doctor by telephone.

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For staff members: What do I have to observe if I have been infected or suspect to have been infected with COVID-19?
(last updated: 4 April 2022)

If you are showing symptoms, are infected or are a close-contact individual of an infected person, please take the following steps:

  • Contact your superior.
  • Do not enter the university. Do not work inside HSD facilities. Do not attend any courses, meetings or conferences.
  • Contact a doctor by telephone.​
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Information for
students & ​applicants

​1. Access to the university

Do I have access to the university again?
(last updated: 4 April 2022)

Yes. Students may enter the university buildings to

  • attend courses or examinations held on campus,
  • visit the University Library,
  • use the approved study and lounging areas/spaces,
  • go to scheduled counselling appointments or use other services offered on campus.
  • go to scheduled appointments offered by the faculties to inspect graded examinations, or
  • use the services offered by Düsseldorf Student Services.
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2. Organisation of studies​

I will begin my studies at HSD in summer semester 2022. Where can I get information and tips for new students?
(last updated: 21 February 2022)​

The Faculty Student Committees (student representatives)​ usually organise introductory events for new students (the so-called freshers’ week). They are also here to help students of the respective faculty throughout the semester.

For other helpful tips, also regarding a digital start of your study programme, please go to www.hs-duesseldorf.de/erstsemesterinfos​ (available in German only).

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Can I make face-to-face appointments with the Student Affairs Office/Student Support Centre? Where can I hand in documents personally?
(last updated: 3 November 2021)

As of now, it is possible again to make face-to-face counselling appointments with the Student Support Centre!

Please make an appointment with the relevant service.

Documents can be handed in without appointment at the Infopoint of the SSC. Alternatively, you can also use the letterbox in front of the main entrance on Münsterstraße 156, building 4.​​

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3. Courses and examinations​

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Do I have to come to campus if I suffer from immune deficiency?
(last updated: 10 March 2022)

Some people need special protection against infection with COVID-19 because of a pre-existing medical condition or other health reasons which would most likely increase the severity of the disease. In particular, this includes individuals suffering from chronic diseases or viral infections that result in immunosuppression, such as

  • HIV as well as measles or herpes viruses,
  • tumour diseases (e.g. Hodgkin’s disease or chronic lymphocytic leukaemia),
  • metabolic diseases (e.g. advanced stage of diabetes mellitus, kidney failure or liver failure) and
  • autoimmune diseases in which the immune system turns against the patient’s own body (e.g. psoriasis, neurodermatitis or rheumatism).

Anyone who has no or very little immune protection due to one of these pre-existing conditions and is worried about returning to campus, please contact Disability Services (ABS).

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Am I required to wear a mask during courses and examinations held on campus?
(last updated: 4 April 2022)

Yes, you are required to continuously wear a mask during courses and examinations.

You do not need to wear a mask

  • ​while teaching, giving a presentation or contributing to a discussion in class, provided that you keep a minimum distance of 1.5 metres to other people.
  • when eating or drinking something.
  • when speaking with someone who is deaf or hearing-impaired.
  • if you need to take it off for physical exercise; the person in charge of the relevant course or event makes the decision on whether or not this is the case.
  • if you need to take it off to make music (singing/playing wind instruments); the person in charge of the relevant course or event makes the decision on whether or not this is the case.
  • if you are unable to wear it for medical reasons, which must be proven upon request, e.g. by presenting a valid medical certificate. ​

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What happens if quarantine requirements are violated?
(last updated: 21 January 2022)

Anyone who has tested positive for the coronavirus or shares a household with someone who has tested positive is required to self-isolate. Violating this requirement – e.g. by taking an examination – means putting other people in danger. Anyone who is discovered breaking the rules will face a severe fine and potentially criminal charges. HSD consistently reports every case that comes to light.

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How can I inspect my graded examinations?
(last updated: 27 October 2021)

Inspecting examination papers shall generally be made possible. Please first talk to the respective examiner directly.

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Is the information regarding on-campus courses and examinations that is relevant to me available at a glance?
(last updated: 5 October 2021)
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4. Advisory and counselling service and information about your studies

Who can I talk to if I have questions about my studies or how to organise them?
(last updated: 15 March 2022)

Depending on the question you have, there are different people you can contact.

All HSD advisory and counselling units and service centres are here to help you.

The Student Advisory and Counselling Service (ZSB) provides confidential, open and unbiased advice on all student affairs.

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Who can I talk to if I am wary about or afraid of returning to campus?
(last updated: 15 March 2022)

The Psychological Counselling Service can give individual and confidential advice and also provides support through workshops.

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Points of contact within the faculties
(last updated: 15 March 2022)

Some faculties have their own Faculty Advisory and Counselling Service or contact persons for different study programmes, e.g. study programme directors.

You can find all faculty bodies here: https://www.hs-duesseldorf.de/hochschule/gremien/fachbereiche (German only)

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Points of contact in student government
(last updated: 15 March 2022)

Members of the Faculty Student Committees (German only) are the peer counsellors for all students of a faculty for any questions about studying. They can provide helpful tips, e.g. on how to organise your studies.

The AStA (student union) (German only) not only represents the student body, but also campaigns for the interests of all HSD students.

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Where can I find events to meet other students outside of my studies?
(last updated: 15 March 2022)

Various central facilities offer further education or personal development opportunities. In addition, there are events which focus on students getting to know one another.

Overview of cross-faculty offerings at HSD (German only)

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Who can I talk to if I have doubts about my studies, e.g. due to the form of study during the pandemic?
(last updated: 15 March 2022)

The Student Advisory and Counselling Service can help you when you have doubts about your studies. You can either ask for individual counselling and advice or participate in events where you can share your experience with others.

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Who can I talk to if I cannot motivate myself (any longer) to study (online)?
(last updated: 15 March 2022)

The Psychological Counselling Service can give individual and confidential advice and also provides support through workshops, e.g. on study-life balance and self-management.

There are numerous counselling and advisory units and service centres at HSD to support you throughout your studies.

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I am struggling financially due to the coronavirus pandemic. What now?
(last updated: 15 March 2022)

In emergency situations, the AStA (student union) provides interest-free loans (web page available in German only) upon presentation of your ID card/passport and student ID card.

You can also get advice on the financing of your studies from the Student Advisory and Counselling Service (ZSB).

If you are looking for a side job or an internship, our Career Service (available in German only) can support you in your search and guide you through the application process.

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5. Facilities for students

Does university sports take place?
(last updated: 4 April 2022)

Yes, university sports takes place.

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Are the study spaces open?
(last updated: 1 March 2022)

Yes, all study spaces are open again. Please follow the applicable guidelines when using them.

In particular, the specified maximum number of individuals allowed in a study space at the same time must not be exceeded. You may only use a space if you do not move tables or chairs and follow the rules posted around the space.

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What regulations apply inside the University Library?
(last updated: 1 December 2021)

For information on how to get access to the BIB, please go to BIB Aktuell – Coronavirus.

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Is the Alter Schlachthof Memorial Site open to visitors?
(last updated: 4 April 2022)

Yes, individual visits to the Alter Schlachthof Memorial Site have been possible again since 1 March 2022.

For more information, please click here​ (available in German only).

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​Is the canteen open again?
(last updated: 5 October 2021)

Yes, the canteen is open. It currently offers a limited range of meals.

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6. International exchange opportunities for students

Outgoing mobility

Can I apply for a period abroad at a partner university?
(last updated: 21 March 2022)

Definitely! The International Office nominates students at all partner universities and supports you in the planning of your stay. However, since the pandemic situation is constantly changing, please be prepared for some last-minute changes, e.g. when rising infection rates require the host country to modify its entry and quarantine regulations or force the host university to suspend the exchange at short notice.

The International Office will of course let you know about any changes and point out current sources of information if needed.

Get in touch: outgoing@hs-duesseldorf.de

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Can I apply for an internship abroad?
(last updated: 21 March 2022)

If you obtain an internship abroad, whether or not you may enter the host country will depend on the regulations that are in place there. Please refer to the website of the consulate of your destination country, but also to the web pages of the Federal Foreign Office.

Get in touch: outgoing@hs-duesseldorf.de​​

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Can I also apply for a scholarship during the coronavirus pandemic?
(last updated: 21 March 2022)

Both the ERASMUS and the PROMOS programme still provide financial support for students on their periods abroad – whether for studies or an internship. So does the German Academic Exchange Service (DAAD) through its UAS.International programme. Funding is only suspended if the Federal Foreign Office issues a “severe” travel warning.

Get in touch: outgoing@hs-duesseldorf.de

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​Exchange students (incoming) 

​Can I apply for an exchange at HSD?
(last updated: 21 March 2022)

Yes, HSD welcomes all exchange students who have applied by the closing date. Please note the information regarding the application procedure on the website of the International Office.
The IO informs exchange students by e-mail about everything they need to be aware of with regard to the coronavirus pandemic.

Get in touch: incoming@hs-duesseldorf.de

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Will the courses I take during my exchange at HSD be held online or face-to-face?
(last updated: 21 March 2022)

The decision on how courses are held at HSD will depend on the pandemic situation and the applicable government regulations.

Get in touch: incoming@hs-duesseldorf.de

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What do I have to consider when coming to Germany?
(last updated: 21 March 2022)

Entry regulations are constantly changing. Please check the current entry requirements in good time and regularly on the websites of the Federal Foreign Office and the Federal Ministry of the Interior. You can find more information and important links on the website of the International Office. The IO will inform you about the current entry regulations before the start of your exchange and is available to answer any questions you may have.

Get in touch: incoming@hs-duesseldorf.de

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Do I have to self-isolate upon my arrival in Germany?
(last updated: 21 March 2022)

Please note that quarantine regulations change regularly. We ask you to regularly check the regulations currently in place. You can find the most important links regarding this topic on the website of the International Office. We recommend that you come to Düsseldorf early in case you are required to undergo home quarantine after your arrival.
The International Office is available to answer any questions you may have.

Get in touch: incoming@hs-duesseldorf.de

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How can I organise food supplies if I have to self-isolate?
(last updated: 21 March 2022)

The International Office has prepared a guide to organising food during quarantine. You can find it on the IO’s website. Please let the International Office know as soon as possible if you are required to undergo home quarantine.

Get in touch: incoming@hs-duesseldorf.de

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What should I do if I suspect I might have contracted COVID-19?
(last updated: 21 March 2022)

Please stay at home and avoid contact with others. Call the Corona Hotline of the City of Düsseldorf (T: +49 211 89 96090) and inform the International Office at HSD. Please stay calm – we are here to help you. If your symptoms get worse, please call the emergency medical service (T: 116 117) or, in case of an acute emergency, the emergency number (T: 112).

Get in touch: incoming@hs-duesseldorf.de

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​International students

What do I have to consider when coming to Germany?
(last updated: 21 March 2022)

Entry regulations are constantly changing. Please check the current entry requirements in good time and regularly on the websites of the Federal Foreign Office and the Federal Ministry of the Interior. Feel free to contact the International Office if you have any questions.

Get in touch: internationalstudent@hs-duesseldorf.de​

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Is there any financial support available for international students?
(last updated: 21 March 2022)

There is currently no emergency fund. Irrespective of the pandemic, the International Office awards the following scholarships:

For refugees: Beginning of Studies Grant and Studies Grant

Get in touch: refugee@hs-duesseldorf.de

For international students in the final phase of their studies: Completion of Studies Grant

Get in touch: internationalstudent@hs-duesseldorf.de

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I will soon have been abroad for more than six months. What happens to my residence permit?
(last updated: 21 March 2022)

Your residence permit for Germany loses its validity if you stay abroad for more than six months at a time. Due to the worldwide travel restrictions, there is one exception: If you are abroad and have no way to return to Germany within six months, you can apply for an extension of the deadline. This application must be submitted to the responsible foreigners’ registration office before the deadline and can be made informally, e.g. by e-mail.

Get in touch: internationalstudent@hs-duesseldorf.de

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Is the International Office still offering preparatory courses?
(last updated: 21 March 2022)

Yes, you can apply for the new courses until 31 Oktober 2021. They will probably start from January 2022 in a hybrid format, depending on the pandemic situation.

Get in touch: refugee@hs-duesseldorf.de

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Where can I find information on the application procedure for international applicants in times of the coronavirus crisis?
(last updated: 21 March 2022)

We have put together important information and changes due to the pandemic for you on our FAQ page.

Get in touch: degreeseeking@hs-duesseldorf.de

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