Coronavirus – FAQ

Yes. Students may enter the university buildings to

• attend courses or examinations held on campus,
• visit the University Library,
• use the approved study and lounging areas/spaces,
• go to scheduled counselling appointments or use other services offered on campus.
• go to scheduled appointments offered by the faculties to inspect graded examinations, or
• use the services offered by Düsseldorf Student Services.
  

The Faculty Student Committees (student representatives)​ usually organise introductory events for new students (the so-called freshers’ week). They are also here to help students of the respective faculty throughout the semester.

For other helpful tips, also regarding a digital start of your study programme, please go to www.hs-duesseldorf.de/erstsemesterinfos​ (available in German only).

As of now, it is possible again to make face-to-face counselling appointments with the Student Support Centre!

Please make an appointment with the relevant service.

Documents can be handed in without appointment at the Infopoint of the SSC. Alternatively, you can also use the letterbox in front of the main entrance on Münsterstraße 156, building 4.​​

Some people need special protection against infection with COVID-19 because of a pre-existing medical condition or other health reasons which would most likely increase the severity of the disease. In particular, this includes individuals suffering from chronic diseases or viral infections that result in immunosuppression, such as

• HIV as well as measles or herpes viruses,
• tumour diseases (e.g. Hodgkin’s disease or chronic lymphocytic leukaemia),
• metabolic diseases (e.g. advanced stage of diabetes mellitus, kidney failure or liver failure) and
• autoimmune diseases in which the immune system turns against the patient’s own body (e.g. psoriasis, neurodermatitis or rheumatism).
  

Anyone who has no or very little immune protection due to one of these pre-existing conditions and is worried about returning to campus, please contact Disability Services (ABS).

Yes, you are required to continuously wear a mask during courses and examinations.

You do not need to wear a mask

• ​while teaching, giving a presentation or contributing to a discussion in class, provided that you keep a minimum distance of 1.5 metres to other people.
• when eating or drinking something.
• when speaking with someone who is deaf or hearing-impaired.
• if you need to take it off for physical exercise; the person in charge of the relevant course or event makes the decision on whether or not this is the case.
• if you need to take it off to make music (singing/playing wind instruments); the person in charge of the relevant course or event makes the decision on whether or not this is the case.
• if you are unable to wear it for medical reasons, which must be proven upon request, e.g. by presenting a valid medical certificate. ​
  

Anyone who has tested positive for the coronavirus or shares a household with someone who has tested positive is required to self-isolate. Violating this requirement – e.g. by taking an examination – means putting other people in danger. Anyone who is discovered breaking the rules will face a severe fine and potentially criminal charges. HSD consistently reports every case that comes to light.

Inspecting examination papers shall generally be made possible. Please first talk to the respective examiner directly.

Yes, you can find condensed information for students here​.​

Depending on the question you have, there are different people you can contact.

All HSD advisory and counselling units and service centres are here to help you.

The Student Advisory and Counselling Service (ZSB) provides confidential, open and unbiased advice on all student affairs.

The Psychological Counselling Service can give individual and confidential advice and also provides support through workshops.

Some faculties have their own Faculty Advisory and Counselling Service or contact persons for different study programmes, e.g. study programme directors.

You can find all faculty bodies here: https://www.hs-duesseldorf.de/hochschule/gremien/fachbereiche (German only)

Members of the Faculty Student Committees (German only) are the peer counsellors for all students of a faculty for any questions about studying. They can provide helpful tips, e.g. on how to organise your studies.

The AStA (student union) (German only) not only represents the student body, but also campaigns for the interests of all HSD students.

Various central facilities offer further education or personal development opportunities. In addition, there are events which focus on students getting to know one another.

Overview of cross-faculty offerings at HSD (German only)

The Student Advisory and Counselling Service can help you when you have doubts about your studies. You can either ask for individual counselling and advice or participate in events where you can share your experience with others.

The Psychological Counselling Service can give individual and confidential advice and also provides support through workshops, e.g. on study-life balance and self-management.

There are numerous counselling and advisory units and service centres at HSD to support you throughout your studies.

In emergency situations, the AStA (student union) provides interest-free loans (web page available in German only) upon presentation of your ID card/passport and student ID card.

You can also get advice on the financing of your studies from the Student Advisory and Counselling Service (ZSB).

If you are looking for a side job or an internship, our Career Service (available in German only) can support you in your search and guide you through the application process.